New Property Management Company

As you may be already aware, the Board of Directors for Governors Village Property Owners Association has decided to make a change in management companies. After an exhaustive search to find the best fit for Governors Village Property Owners Association, I am pleased to inform you that effective February 1, 2022 FirstService Residential will begin serving us as the new management company. Our services with Towne Properties ended on December 31, 2021, so we have a lag in management for the month of January. Your January association dues will be billed with February’s dues in a consolidated bill. Information on how to make online payments, arrange for automatic payments, and where to send physical checks will be coming as soon as the FirstService Residential systems are ready to accept payment. Please hold on to your January payment and plan to make it for February 1st.

FirstService Residential has been managing community associations in the Carolinas since 1989. Of the approximately 10,000 management companies in the United States, FirstService Residential is 1 of only 200 that has earned and been recognized by the nation’s authority on community association management as an Accredited Association Management Company (AAMC®). The AAMC® designation is reserved only for those recognized as the “best-of-the-best” community association management companies in the United States. In order to ensure that you are getting the absolute brightest, most-qualified, and responsive services for your community association, FirstService Residential’s staff has been organized with seasoned professionals that have extensive professional education, hold the highest certifications and designations in the industry, and over 200 years of combined industry experience. You can learn more about FirstService Residential and the services it provides at www.fsresidential.com.

While FirstService Residential does not start managing until February 1, all residents are recommended to begin registering for your new Resident Portal at https://GovernorsVillagePOA.connectresident.com. While not all features are not activated yet, this portal will be your one-stop shop to view your account information, make payments, place service requests, and much more. When registering, please link your account using your unit address as follows: 10015 Fountain, Chapel Hill, NC 27517, USA. Further information about FirstService Residential management including your community manager and point of contacts will be provided in a forthcoming communication along with your February statement. 

The Board of Directors of Governors Village Property Owners Association is confident that residents will be pleased with the management change.


Best Regards,

Elaine Burgin
Regional Director, FirstService Residential
On behalf of the Board of Directors